The Rise of Hotel Butler Services
Life has changed for the modern-day butler. Today, they’re no longer exclusively found on the estates of the affluent. They work at the world's finest hotels and resorts, and they're more likely now to help their clients solve daily problems rather than polishing silver.
Hotel butlers still provide domestic staffing services, such as handling laundry, caring for pets and serving as concierges, but they also provide services that add value to their employers’ businesses and social lives. Here’s a look at some of the day-to-day activities European-trained butlers provide—from domestic staffing services to large-scale planning—that make the lives of those with whom they work much easier.
Affluent travelers know what they desire and expect their desires to be met. For the modern-day butler, this means ensuring that every aspect of a guest’s stay is personalized, from the beer in the bar to the flowers on the desk to the room service food. A butler’s job is to ensure that guest feels as comfortable as possible while staying at the hotel.
Hotel butlers are expected not only to provide domestic staffing services, but also to keep secret. Many hotel guests work while on holiday, meaning they’re having conversations and making decisions about businesses that need to be kept in confidence. Butlers are often privy to these events and are always expected to respect the guests’ privacy.
Peace of Mind
At the end of the day, a butler’s job is to make life easier for their client. How this task manifests itself in the day-to-day world differs from client to client, but one thing never changes -- the butler’s job is to serve at the pleasure of the guest and to be ready to do so from the moment the guest arrives to the moment they leave.
This means greeting the guest by name, remembering the guest’s preferences, being available at all hours of the day and night and sometimes serving as a confidant.
Impeccable service is what today’s successful world travelers expect, and they are the things that European-trained butlers are taught to deliver. This is why they are in such high demand by five-star hotels. To learn more about finding the right hotel butler for your guests, contact MyButler to turn today's To-Do list into tomorrow's Not-To-Do List.
Image via Shutterstock.com